Virtual Assistant Agency
Outsource Monkey makes outsourcing accessible and affordable for businesses of all shapes and sizes. Our primary focus is to help you gain back time in your business while increasing profitability with the help of offshore experts!
We help you create more time in your business and increase profitability. It’s that simple.
Let’s take the guesswork out of hiring your first virtual assistant!
If you are looking for an ‘extra set of hands’ our virtual assistants are definitely overqualified for the job! We take them through a vigorous interview process before they join the Outsource Monkey team. We ensure that they are industry experts that will absolutely WOW you every day with their insights and knowledge.
Increase Staff Happiness
If you’re going to hire employees in a high-cost economy (Australia, for example), then have your local staff focused on more strategic projects. Implementation can be sent to our offshore virtual assistants and collectively, both teams can work toward increasing the growth and profitability in your business.
Have you ever had that nagging feeling that you know your business could grow to be SO much bigger but you simply don’t have the funds to put towards it? We get it and we are here to help. Our offshore virtual assistants will support you in any area of your business so that you can focus on the high growth and revenue generating activities.
Why every small business needs a virtual assistant
We are an Australian owned outsourcing agency with our virtual assistants in the Philippines.
What Our VA's Are Capable Of
- Diary management
- Database management
- Preparing reports, presentations and correspondence
- Liaising with staff, suppliers and clients
- General administration duties
Accounting & Finance
- Accounts payable assistants
- Accounts admin assistants
- Telephone and email support (yes our VA’s have good enough English skills to talk to clients on the phone)
- Live chat set up and management
- Technical support
- CRM management
- Social media marketing
- Email marketing
- Content creation
- Video editing
- Graphic design
- Web design
- Employee or client contracts
- Preparing and sending HR reports and presentation
- Incident reporting
- Updating staff databases
- Writing job descriptions
- Interviewing potential hirees
- Planning and executing recruitment ads
Web Development (on a one-off project basis)
- Web software and development
- Building new sites
- Custom coding
- Updating web page content
- Updating resources
- Function testing
- IT help desk support
- Appointment setting
- CRM Management
- Data cleansing
- Sales agent diary management
How it works
1 - Application Call
Apply to have a strategy session with the Outsource Monkey team where we will go through the main needs you have in your business and how we can provide a solution to you.
2 - On-Boarding Zoom Call
Once you have signed off on our virtual assistant recommendations, we will start the on-boarding process. This involves you having a call with one of our team leaders to take them through the work flow for the tasks that the VA will complete. We will get the login details and figure out the systems for everything.
3 - Sit Back And Relax
While you sit back and relax, we will create training videos for your virtual assistant to follow based on our zoom call. We will also look through our database of expert virtual assistants to find the perfect fit for your business.
4 - Let’s Hit The Ground Running!
We will introduce you to the newest member of your team and they will get to work. They will have full access to the training videos and login details so there will be minimal questions… giving you precious time back to work on sales and profitability.
5 - Ongoing Support and Reviews
We will handle all HR matters for you from VA attendance, performance, reporting, appraisals and anything else that may arise. At the end of each week, you will have the opportunity to rate your satisfaction levels of your VA’s work so that we can track their progress. If you are extremely impressed with their work (which we know you will be!), you will have the opportunity to give them a bonus at the end of the month.
6 - Payroll
All you need to do is pay your monthly subscription to Outsource Monkey and we will take care of the rest.
Hire your virtual assistant!
Hire your virtual assistant!
We help you increase profitability
According to the Australian Bureau of statistics more than 60% of businesses fail in the first 3 years of starting. This is an incredibly daunting figure and the biggest reason for failure is that they simply run out of money.
Hiring a virtual assistant can be scary if you have never worked with anyone overseas before… how does the whole process even work?! Will they really help me to increase my profitability?!
As many business owners knows, the single biggest cost of doing business is often labour. Labour costs can account for as much as 70% of total business costs, include employee wages, benefits, payroll or other related taxes.
Our Virtual Assistants will reduce these costs more than 50% and take away the tedious ‘admin’ type tasks for you and your business so that you can focus on the important revenue generating activities.
And save time
If you feel like you need 97 hours in a day to get everything done, or if you have such a big vision for your business that it even scares you sometimes, we will be the perfect fit for you.
At Outsource Monkey we understand that in order for you to take your business to the next level, you need to focus on what you do best. That is why we can train your VA for you if you choose!
Simply spend a couple of hours with us on Zoom, showing us your work flows, and we will create trainings and systems for your virtual assistant to follow. You will have everything done for you which will give you more time to bring in new sales and profit!
What Other People Say About
Working With Us…
Choose the right plan.
We approach every new business that we onboard as a partnership, meaning that we are 1000% committed to ensure that you succeed with your new virtual assistant!
Quick Help - 2 Hours
Part Time - 4 Hours
Full Time - 8 Hours
I absolutely love my Outsource Monkey Virtual Assistant. She helps me to run my social media accounts, she does direct outreach to other businesses through socials, helps with answering emails and also placing orders with our manufacturers. These are all the tasks that I don’t like doing so its great that she takes them off my plate. As the size of my business grows bigger than I could have ever imagined, I have peace of mind that I get to focus on what I do best, which is making sales and focusing on business development. Outsource Monkey gives me an affordable virtual assistant to focus on the rest!
Karen PorterSolace Creations
My Outsource Monkey virtual assistant is a pivotal part of my company. He helps me with invoicing, ordering parts, social media management, and outreach. This saves me a huge amount of time and money. I would highly recommend getting an Outsource Monkey VA to support you with your business.
Ash CarterNew Level Landscapes
My whole experience with Outsource Monkey has been great. Onboarding was a breeze, they took care of training my VA for me and now I have someone on my team to do all of the tedious tasks so I can focus on what I do best. Thank you so much to everyone at the Outsource Monkey team, you guys are amazing.
Joel SmithOne Landscape
Very stoked with the service Outsource Monkey provides - the team are exceptional in their roles and are all valued members of the RawPro. team. Love how easy the initial setup is and the ongoing communication is great!