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How to Hire a Virtual Assistant for Shopify

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You are pursuing entrepreneurship for many reasons, but having less time for family and leisure isn’t one of them. You thought starting a Shopify store would give you the time and financial freedom that you desire but now you’ve realised that you created a full-time job for yourself…

Starting out your Shopify business requires you to do everything: researching for products and creating catalogues, fulfilling orders, customer services, social media management and so much more. It can become overwhelming to do all the tasks all by yourself, especially once you are making a lot of money!

That’s why many Shopify owners hire a VA or Virtual Assistant: someone they can delegate the daily repetitive tasks and processes to. They are essential to the business, but not necessarily focused on business growth, that’s what you can focus on!

When Should you Hire a Virtual Assistant?

Can you accomplish all the necessary business tasks without compromising the time for your family, personal life or relaxation time?

If your answer is ‘NO’, that’s enough reason to hire a VA. Or if you are looking to scale your Shopify business to the next level, hiring a virtual assistant is the smartest and most affordable option for you!

Here are other thoughts you might have now that tell you, it’s time to outsource and hire a VA for Shopify:

  • You are ready to delegate the tasks and processes to someone
  • You are thinking of much bigger goals you need to accomplish instead of doing the same tasks over and over again
  • The tasks are draining you
  • You’ve tried all the automation apps but you thought it would still be better if a person would own up the tasks

Think about the bigger opportunities you could be making on more important business affairs than dwelling on the tiny details that only sustain your business. Think about the more important things you could be doing with that time you spent answering customers, placing orders and issuing a refund?

You can delegate and let go of these tasks and use your precious hours to chase greater profits and other pursuits—without having to cost you a fortune!

How to Hire A Virtual Assistant for Shopify?

Look through job boards or VA recruitment agencies like Outsource Monkey. It will be much wiser to opt for seeking a VA from Virtual Assistant Companies because they already have a list of talented and skilled VAs. Outsource Monkey is Australia’s leading Virtual Assistant Agency servicing business owners to free up time, brain space and increase profitability.

Not all VAs are the same, just like any employees. It’s important that you have a clear vision of what tasks you want them to take over and the requirements they must meet to ensure that both your goals and core values are aligned.

There are only 3 ways on how to hire your first or next Shopify VA:

1. Creating SOPs and documenting processes

It’s not easy to hire a VA and expect them to do the tasks flawlessly at the first try. To ensure less mistakes and the job gets done exactly or closer to how you want it to be, it’s important that you document all the instructions and process for them to follow.

For customer service or answering inquiries, it would be better to document the past responses you encounter and scripts for every common scenario.

During the hiring process or job description creation, it is best to find someone with experience with the tools or software you are using than teaching them how to use them from scratch.

2. Write A Job Description

Write a job description that includes the skills and qualities that you need. This is to filter well the right candidate.

Things to include in your job description:

  • The scale of your business
  • Apps/Tools you are using and what are their experiences
  • Past related experience
  • Specific tasks that they will be executing

3. Hire Your Virtual Assistant

You can post your job description on the traditional job-hunting websites, social media platforms or forums but you have no control of the lack of quality of candidates that you might get using these platforms.

4. Hire Your Virtual Assistant

You can post your job description on the traditional job-hunting websites, social media platforms or forums but you have no control of the lack of quality of candidates that you might get using these platforms.

If it’s your first time hiring a Virtual Assistant, especially for your Shopify store, look for Outsource Monkey for affordable, experienced help!

Send us your job description and we’ll find the perfect shopify VA match for you and your needs. We’ll cut down the tedious interview process and filtering process and get you right at the job.

We only hire world-class talent and skilled freelance professionals to deliver excellent results for our clients.

If you are ready to finally start delegating those boring and repetitive tasks to a virtual assistant from the Philippines, we have experts to hire from every area you could possibly need! We have Filippino VA’s that specialize in the following areas:

ADMINISTRATION

  • Diary management
  • Database management
  • Preparing reports, presentations and correspondence
  • Liaising with staff, suppliers and clients
  • General administration duties

ACCOUNTING AND FINANCE

  • Accountants
  • Bookkeepers
  • Accounts payable assistants
  • Accounts admin assistants

CUSTOMER CARE

  • Telephone and email support (yes our VA’s have good enough English skills to talk to clients on the phone)
  • Live chat set up and management
  • Technical support
  • CRM management

DIGITAL MARKETING

  • Social media marketing
  • Email marketing
  • SEO
  • Facebook, Instagram, Google and Youtube paid ads
  • Video marketing

CREATIVE SUPPORT

  • Content creation
  • Copywriting
  • Video editing
  • Graphic design
  • Web design

HUMAN RESOURCES

  • Employee or client contracts
  • Preparing and sending HR reports and presentation
  • Incident reporting
  • Updating staff databases
  • Writing job descriptions
  • Interviewing potential hirees
  • Planning and executing recruitment ads

WEB DEVELOPMENT (on a one-off project basis)

  • Web software and development
  • Building new sites
  • Custom coding
  • Updating web page content
  • Updating resources
  • Function testing
  • IT help desk support

SALES SUPPORT

  • Telemarketing
  • Appointment setting
  • CRM Management
  • Data cleansing
  • Sales agent diary management

If you would like to have a chat about hiring a virtual assistant from the Philippines to help save you time and increase the profitability of your business, please reach out to us via email at hello@outsourcemonkey.com.au or book a time in our online calendar at outsourcemonkey.com.au/contact